Privacy Policy
Effective date: 16 April 2026
Last updated: 16 April 2026
Who we are
This Privacy Policy explains how Thinkual S.A.S ("we", "us", "our", or "Thinkual"), a French simplified joint-stock company (société par actions simplifiée), collects, uses, stores, and protects your personal data when you use ClickBridge (the "Service"), our SaaS platform that syncs and transforms data between ClickUp and Google Sheets.
Thinkual S.A.S
627 Chemin Des Litauds
71250 Sainte Cécile, France
Privacy and data requests: privacy@click-bridge.com
Supervisory authority:
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France
Website: www.cnil.fr
We collect and process the following categories of personal data:
Account data — When you create a ClickBridge account, we collect your name, email address, and authentication credentials. If you sign up via a third-party identity provider, we receive the profile information you authorise that provider to share.
Billing data — If you subscribe to a paid plan, we collect payment information (processed by our payment provider), billing address, invoice details, and transaction history. We do not store full payment card numbers on our systems.
Integration credentials — When you connect ClickUp or Google Sheets to ClickBridge, we securely store the OAuth tokens and refresh tokens necessary to maintain your authorised connections. These tokens grant ClickBridge access only to the scopes you have approved.
Sync configuration data — We store your sync settings, including which ClickUp workspaces, spaces, lists, and fields you have selected, which Google Sheets spreadsheets are linked, your mapping rules, rollup definitions, scheduling preferences, and transformation configurations.
ClickUp workspace data — To perform sync operations, calculate rollups, and run scheduled jobs, ClickBridge accesses and may temporarily cache data from your ClickUp workspace. This includes task data, time tracking entries, custom field values, list and folder structures, and workspace metadata. This data is processed and may be temporarily cached solely for service functionality and is not retained beyond what is necessary to complete sync operations and scheduled jobs.
Google Sheets data — ClickBridge accesses your Google Sheets spreadsheets to write synced and transformed data. We use the Google Sheets API (spreadsheets scope) and, optionally, the Google Drive API (drive.file scope, limited to files you specifically select). We read spreadsheet structure to configure syncs and write data as directed by your sync configuration.
Usage and log data — We collect technical information about how you use the Service, including IP addresses, browser type, pages visited, feature usage, error logs, and timestamps. This data helps us maintain, secure, and improve the Service.
We process your personal data for the following purposes, each with a corresponding legal basis under Article 6 of the GDPR:
Where we rely on legitimate interest, we have conducted a balancing assessment to ensure our interests do not override your fundamental rights and freedoms. You may contact us at any time to request information about these assessments
Purpose
Data categories
Account data, integration credentials, sync configurations, ClickUp data, Google Sheets data
Billing data
Account data, usage and log data, integration credentials
Usage and log data (aggregated or pseudonymised where possible)
Account data
Account data (email)
Account data, billing data
Legal basis
Performance of contract (Art. 6(1)(b))
Performance of contract (Art. 6(1)(b)) and Legal obligation (Art. 6(1)(c)) for retention of accounting records
Legitimate interest (Art. 6(1)(f)) — our interest in protecting the Service, our users, and our infrastructure
egitimate interest (Art. 6(1)(f)) — our interest in understanding how the Service is used to improve it
Performance of contract (Art. 6(1)(b))
Consent (Art. 6(1)(a)) — you may withdraw consent at any time
Legal obligation (Art. 6(1)(c))
Where we rely on legitimate interest, we have conducted a balancing assessment to ensure our interests do not override your fundamental rights and freedoms. You may contact us at any time to request information about these assessments
ClickBridge’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically, ClickBridge:
• Limits use of Google user data to providing and improving the user-facing features of the Service that are prominent in the ClickBridge interface (syncing, transforming, and aggregating data between ClickUp and Google Sheets).
• Does not transfer Google user data to third parties, except as necessary for service provision (infrastructure sub-processors), for security purposes, or to comply with applicable law.
• Does not use Google user data for serving advertisements, retargeting, personalised or interest-based advertising, determining creditworthiness, or lending purposes.
• Does not sell Google user data to any third party, including advertising platforms, data brokers, or information resellers.
• Does not use Google user data to create, train, or improve machine learning or artificial intelligence models, whether generalised or otherwise.
• Does not allow humans to read Google user data unless you have given affirmative agreement, it is necessary for security purposes (such as investigating a bug or abuse), it is necessary to comply with applicable law, or the data is aggregated and anonymised and used for internal operations in accordance with applicable privacy law.
We do not sell your personal data. We share personal data only in the following circumstances:
Sub-processors and third-party services — We use a limited number of third-party service providers to operate the Service. These providers process data only on our instructions (sub-processors) or in accordance with the integrations you authorise (third-party services). All are bound by appropriate contractual and legal safeguards. Our current providers are listed in the next section
Legal requirements — We may disclose personal data where required by law, regulation, legal process, or enforceable governmental request, or where necessary to protect our rights, safety, or property, or those of our users.
Business transfers — In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the successor entity. We will notify you of any such transfer and any changes to this Privacy Policy. For Google user data, such transfers will only occur with your explicit prior consent.
The following table lists the sub-processors and integrated third-party services that handle data in connection with the Service.
Provider
Role
Sub-processor
Sub-processor
Sub-processor
Integrated third-party service (user-authorised)
Integrated third-party service (user-authorised)
Purpose
Database hosting, authentication, backend functions
Payment processing (hosted payment page)
Transactional email delivery. Emails are sent via Lovable’s managed email API, which uses Mailgun under the hood
Writing and reading data in user-authorised spreadsheets
Reading authorised workspace, task, time-tracking and custom-field data
Location
EU / United States (depending on project region)
France (EU
Lovable AB (Sweden, EU); Mailgun (Sinch Email, United States)
Global
United States
Transfer mechanism
EU-US Data Privacy Framework and SCCs where data is processed in the US
Intra-EU processing — no international transfer
Intra-EU processing via Lovable, with SCCs and EU-US DPF for onward transfer to Mailgun
EU-US Data Privacy Framework and SCCs. Also governed by Google’s own terms and privacy policy.
SCCs and EU-US Data Privacy Framework. Also governed by ClickUp’s own terms and privacy policy.
You may request an up-to-date list of sub-processors at any time by contacting us at privacy@click-bridge.com.
Thinkual S.A.S is established in France (European Union). Some of the providers we use are located outside the European Economic Area (EEA), particularly in the United States
When personal data is transferred outside the EEA or the United Kingdom, we ensure appropriate safeguards are in place:
EU–UK transfers: The European Commission has renewed its adequacy decision for the United Kingdom (effective until 27 December 2031). Personal data flows freely between the EU and UK under this decision.
EU/UK–US transfers: For US-based providers that are certified under the EU-US Data Privacy Framework (and the UK Extension to the Data Privacy Framework), transfers are covered by the relevant adequacy decisions. We additionally maintain Standard Contractual Clauses (SCCs, Commission Implementing Decision 2021/914) as a supplementary safeguard.
Other transfers: For any transfers to countries without an adequacy decision and where the Data Privacy Framework does not apply, we rely on SCCs and conduct Transfer Impact Assessments where appropriate.
You may request a copy of the safeguards we have in place by contacting us at privacy@click-bridge.com.
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data category
Retention period
Duration of your active account. Following a deletion request or account closure, deleted within 30 days.
10 years from the date of the transaction, as required by French commercial and tax law (Code de commerce, Art. L123-22)
Until you disconnect the integration or close your account, at which point tokens are revoked and deleted within 7 days
Duration of your active account, deleted within 30 days of account closure
Up to 24 hours, after which it is automatically purged
Not persistently stored by ClickBridge; accessed and written in real time via the Google Sheets API
Up to 12 months from collection, then deleted or anonymised
Up to 90 days, after which backups are rotated and deleted data is removed from backup systems
Duration of your account plus 3 years following withdrawal of consent (to evidence compliance)