Terms of Service
Effective date: 16 April 2026
Last updated: 16 April 2026
“Account” means the user account you create to access and use the Service.
“Content” means any data, text, information, or other material that you submit to, store within, or transmit through the Service, including data synced from Third-Party Services.
“Consumer” means a natural person acting for purposes that are wholly or mainly outside their trade, business, craft, or profession, as defined by applicable consumer protection legislation
“Professional User” or “Business User” means a user who accesses the Service in the course of their trade,
business, craft, or profession, or on behalf of an organisation.
“Service” means the ClickBridge SaaS platform, including all features, tools, APIs, interfaces, and related documentation provided by Thinkual.
“Subscription” means the plan you have selected to access the Service, whether free or paid.
“Third-Party Services” means third-party platforms integrated with ClickBridge, including but not limited to ClickUp and Google Sheets (including the Google Sheets API and Google Drive API).
ClickBridge is a data integration and reporting platform that enables users to sync data from ClickUp into Google Sheets, aggregate data across tasks and lists (rollups), and transform and structure data for reporting purposes. The Service operates by connecting to your ClickUp and Google accounts via OAuth and performing sync operations based on your configurations
The Service depends on Third-Party Services. ClickBridge’s functionality requires access to the APIs provided by ClickUp and Google. We do not control these Third-Party Services and are not responsible for their availability, accuracy, content, policies, or practices. Your use of Third-Party Services is governed by their respective terms of service and privacy policies. Changes made by Third-Party Services to their APIs, terms, or availability may affect the Service’s functionality, and we shall not be liable for any such changes.
3. Account registration and responsibilities
3. Account registration and responsibilities
3.1 To use the Service, you must create an Account by providing accurate, current, and complete information. You agree to keep your Account information up to date.
3.2 You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You must notify us immediately at support@click-bridge.com if you become aware of any unauthorised use of your Account.
3.3 You must be at least 16 years of age to create an Account and use the Service. By creating an Account, you represent that you meet this age requirement.
3.4 We reserve the right to suspend or terminate your Account if we reasonably believe that the information you have provided is inaccurate, that your Account has been compromised, or that your use violates these Terms.
3.5 Each Account is for a single user unless your Subscription expressly permits multiple users. You may not share Account credentials with others.
4.1 The Service may be offered under various Subscription plans, which may include free and paid tiers. The features available to you depend on your Subscription plan. Current pricing and plan details are published on our website.
4.2 If you subscribe to a paid plan, you agree to pay all applicable fees in accordance with the billing terms presented at the time of purchase. Fees are charged in advance on a monthly or annual basis, depending on the plan you select, and are non-refundable except as required by applicable law or as expressly stated in these Terms.
4.3 We may change our fees upon 30 days’ prior written notice (by email or in-Service notification). If you do not agree to a fee change, you may cancel your Subscription before the new fees take effect. Continued use of the Service after the fee change becomes effective constitutes acceptance of the new fees. If you are a Consumer, you have the right to terminate your Subscription without penalty if you do not accept a fee increase, and the new fees shall not apply until the start of the next billing period following the notice.
4.4 Paid Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. For annual Subscriptions, we will send you a reminder of upcoming renewal at least 30 days before each renewal date, including details of how to cancel.
4.5 If a payment fails, we may suspend access to paid features after providing reasonable notice and an opportunity to update your payment details.
4.6 Payments are processed by our payment provider, Qonto, via a hosted payment page. Your payment details are handled by Qonto in accordance with their terms and privacy policy, and are not stored on ClickBridge’s systems in full form.
5.1 You retain all ownership rights in your Content. We claim no intellectual property rights over the data you submit to or sync through the Service.
5.2 You grant Thinkual a limited, non-exclusive, worldwide licence to access, use, process, store, and transmit your Content solely for the purpose of providing, maintaining, and improving the Service in accordance with your configurations and instructions. This licence terminates when your Content is deleted from our systems.
5.3 You represent and warrant that you have all necessary rights, permissions, and authority to submit your Content to the Service and to authorise us to process it as described in these Terms. You are solely responsible for the legality, accuracy, and appropriateness of your Content.
5.4 We will not use your Content for any purpose other than providing the Service to you, except in aggregated, anonymised form that cannot identify you or any individual. We will not use your Content to train machine learning or artificial intelligence models without your explicit prior written consent.
6.1 You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:
(a) use the Service in any way that violates applicable laws or regulations, including data protection laws;
(b) use the Service to sync, transmit, or store any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable;
(c) attempt to gain unauthorised access to any part of the Service, other users’ accounts, or any systems or networks connected to the Service;
(d) reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying algorithms of the Service, except to the extent expressly permitted by applicable law (including EU Directive 2009/24/EC);
(e) use the Service to build a product or service that competes with ClickBridge;
(f) use automated means (bots, scrapers, or similar) to access the Service other than through our published APIs and integrations;
(g) interfere with or disrupt the integrity or performance of the Service or the data contained therein;
(h) circumvent, disable, or otherwise interfere with any security-related features of the Service;
(i) exceed any rate limits, usage quotas, or other technical restrictions imposed by the Service or by Third-Party Services; or
(j) resell, sublicence, or distribute access to the Service to third parties without our prior written consent.
6.2 We reserve the right to investigate and take appropriate action, including suspension or termination of your Account, if we reasonably believe you have violated this Section 6.
7.1 The Service, including its software, design, logos, trademarks, documentation, and all related intellectual property rights, is and remains the exclusive property of Thinkual S.A.S or its licensors. These Terms do not grant you any rights in the Service except the limited right to use it in accordance with these Terms.
7.2 The ClickBridge name, logo, and any related product or service names, designs, and slogans are trademarks of Thinkual S.A.S. You may not use these marks without our prior written permission.
7.3 If you provide us with feedback, suggestions, or ideas regarding the Service (“Feedback”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide licence to use, modify, and incorporate that Feedback into the Service without obligation to you. This clause does not apply to your Content or personal data, which are governed by Section 5 and our Privacy Policy respectively.
Third-Party Services and integrations
8.1 ClickBridge integrates with Third-Party Services, currently including ClickUp and Google Sheets. Your use of these Third-Party Services is subject to their respective terms and privacy policies. We are not a party to your agreements with those providers.
8.2 We do not guarantee the continued availability, compatibility, or functionality of any Third-Party Service integration. Third-Party Services may change their APIs, terms, pricing, or availability at any time, which may affect your use of the Service. We will make commercially reasonable efforts to adapt to such changes but cannot guarantee uninterrupted integration functionality.
8.3 We are not responsible for any data loss, service interruption, or other harm arising from the acts or omissions of Third-Party Services, including any changes to or discontinuation of their APIs.
8.4 When you connect a Third-Party Service, you authorise ClickBridge to access and process data from that service in accordance with the permissions you grant (OAuth scopes) and your sync configurations. You may disconnect a Third-Party Service at any time through your ClickBridge account settings or through the third party’s own permissions management.
Service availability and support
9.1 We will make commercially reasonable efforts to keep the Service available. However, the Service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted, timely, secure, or error-free operation of the Service.
9.2 The Service may be temporarily unavailable due to scheduled maintenance (for which we will endeavour to provide advance notice), emergency maintenance, or factors beyond our reasonable control, including Third-Party Service outages.
9.3 These Terms do not include a Service Level Agreement (SLA). If your use case requires guaranteed uptime or response times, please contact us to discuss an enterprise agreement.
9.4 Support is provided via email at support@click-bridge.com during reasonable business hours (Monday to Friday, excluding French public holidays). We will make reasonable efforts to respond to support requests promptly but do not guarantee specific response times under these Terms
9.5 Important notice for Consumers: If you are a Consumer, Section 9.1 and the “as is” / “as available” language above do not affect your statutory rights. Under applicable consumer protection law (including the EU Digital Content Directive 2019/770 as transposed into French law, and the UK Consumer Rights Act 2015), you have the right to expect that the Service conforms to its description, is fit for its stated purpose, and is provided with reasonable care and skill. If the Service does not meet these standards, you may be entitled to remedies including repair, price reduction, or termination
10.1 For Professional/Business Users: To the maximum extent permitted by applicable law, we disclaim all warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet your specific requirements, that results obtained from the Service will be accurate or reliable, or that any errors in the Service will be corrected.
10.2 For Consumers: Nothing in these Terms excludes or limits any warranty or guarantee that cannot be lawfully excluded or limited. If you are a Consumer, you benefit from mandatory statutory warranties and guarantees under the laws of your country of residence, including the legal guarantee of conformity under French law (Articles L217-1 et seq. of the Consumer Code) and, for UK consumers, the rights under the Consumer Rights Act 2015. These statutory rights are not affected by these Terms.
11.1 For Professional/Business Users:
(a) To the maximum extent permitted by applicable law, in no event shall Thinkual be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business, business interruption, or loss of goodwill, arising out of or in connection with these Terms or your use of (or inability to use) the Service, regardless of the theory of liability.
(b) Thinkual’s total aggregate liability arising out of or in connection with these Terms or the Service shall not exceed the greater of: (i) the total fees you have actually paid to Thinkual for the Service in the 12 months immediately preceding the event giving rise to the claim; or (ii) one hundred euros (€100).
(c) The limitations in this Section 11.1 shall not apply to: (i) liability arising from Thinkual’s wilful misconduct (dol) or gross negligence (faute lourde); (ii) liability for death or personal injury caused by negligence; (iii) any liability that cannot be excluded or limited under applicable law; or (iv) Thinkual’s obligations under Section 13 (Data Protection).
11.2 For Consumers: If you are a Consumer, nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) breach of your statutory rights under applicable consumer protection law, including the French Consumer Code and (for UK consumers) the Consumer Rights Act 2015; or (d) any other liability that cannot be lawfully excluded or limited. The limitations of liability set out in Section 11.1 above do not apply to Consumers.
11.3 You acknowledge that the Service integrates with Third-Party Services and that we have no control over the availability, accuracy, or performance of those services. We shall not be liable for any loss or damage arising from the acts, omissions, or failures of Third-Party Services.
Indemnification (Professional/Business Users only)
12.1 This Section 12 applies only to Professional/Business Users and not to Consumers.
12.2 You agree to indemnify, defend, and hold harmless Thinkual and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your violation of these Terms; (b) your Content or your use of the Service; (c) your violation of any applicable law or regulation; or (d) your infringement of any third party’s rights.
12.3 We agree to indemnify, defend, and hold you harmless from and against any claims that the Service infringes any third-party intellectual property right, provided that this obligation shall not apply to: (a) your Content; (b) modifications you make to the Service; (c) use of the Service in combination with products or services not provided by us; or (d) use of the Service in a manner not authorised by these Terms.
13.1 We process personal data in accordance with our Privacy Policy (https://click-bridge.com/privacy), which forms part of these Terms. By using the Service, you acknowledge that you have read and understood our Privacy Policy.
13.2 Where Thinkual acts as a data processor on your behalf (for example, when processing your ClickUp workspace data as part of sync operations), the terms of our Data Processing Agreement (“DPA”) shall apply. If you require a DPA, please contact us at privacy@click-bridge.com.
13.3 You are responsible for ensuring that your use of the Service complies with applicable data protection laws, including ensuring that you have the necessary legal basis to share any personal data with ClickBridge through your integrations.
14.1 Term. These Terms are effective from the date you first access or use the Service and continue until terminated in accordance with this Section.
14.2 Termination by you. You may terminate these Terms at any time by closing your Account through the Service settings or by contacting us at support@click-bridge.com. If you are on a paid Subscription, your access to paid features will continue until the end of the current billing period, and no refund will be provided for the unused portion of that period, except where required by applicable law.
14.3 Termination by us. We may terminate or suspend your Account and access to the Service:
(a) With notice: Upon 30 days’ written notice for any reason, or if you breach these Terms and fail to cure the breach within 30 days of receiving notice;
(b) Immediately: If you commit a material breach of Section 6 (Acceptable Use), if we are required to do so by law, or if we reasonably believe your Account poses a security risk to the Service or other users.
14.4 Effect of termination. Upon termination: (a) Your right to access and use the Service ceases immediately (or at the end of the notice period, as applicable); (b) We will make your Content available for export for a period of 30 days following termination (except in cases of termination for abuse or legal requirement); (c) After the 30-day export period, we will delete your Content and Account data in accordance with our Data Deletion Policy and Privacy Policy; (d) Sections that by their nature should survive termination shall survive, including Sections 5.4, 7, 10, 11, 12, 15, and this Section 14.4
14.5 Termination of the Service. If we decide to discontinue the Service entirely, we will provide at least 90 days’ prior notice and will make reasonable efforts to enable you to export your data before the Service ceases.
15. Governing law and dispute resolution
15.1 Governing law. These Terms are governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions
15.2 Consumer protection carve-out. If you are a Consumer, this choice of governing law does not deprive you of the protection afforded by the mandatory provisions of the consumer protection law of your country of habitual residence. In particular: (a) If you are a Consumer resident in the United Kingdom, nothing in these Terms affects your statutory rights under UK consumer protection legislation, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
(b) If you are a Consumer resident in an EU Member State, nothing in these Terms affects your rights under the mandatory consumer protection rules of that Member State.
15.3 Jurisdiction for Professional/Business Users. For disputes with Professional/Business Users, the courts of Paris, France (Tribunal de commerce de Paris for commercial matters) shall have exclusive jurisdiction, subject to any mandatory jurisdictional rules that cannot be waived.
15.4 Jurisdiction for Consumers. If you are a Consumer, you may bring proceedings in the courts of your country of habitual residence or in the courts of France. We may only bring proceedings against a Consumer in the courts of the Consumer’s country of habitual residence.
15.5 Consumer mediation. In accordance with Articles L611-1 et seq. of the French Consumer Code, if you are a Consumer and we have been unable to resolve a complaint to your satisfaction, you have the right to submit the dispute free of charge to an accredited consumer mediator. Our designated consumer mediator is:
CNPM - Médiation de la Consommation
27 avenue de la Libération, 42400 Saint-Chamond, France
Website: www.cnpm-mediation-consommation.eu
You must first attempt to resolve the dispute directly with us by sending a written complaint to support@click-bridge.com before referring the matter to mediation. The mediator will issue a recommendation within 90 days. Mediation is optional — you are not obliged to accept the mediator’s recommendation, and you retain your right to bring proceedings before the courts at any time.
You may also use the European Commission’s Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
16. Right of withdrawal (Consumers only)
16.1 If you are a Consumer, you have the right to withdraw from these Terms within 14 days of accepting them, without giving any reason.
16.2 To exercise your right of withdrawal, you must inform us of your decision by a clear statement (for example, by email to support@click-bridge.com). You may use the model withdrawal form set out below, but it is not obligatory.
16.3 If you request that the Service be provided to you immediately (i.e., before the 14-day withdrawal period has expired), and you expressly consent and acknowledge that you will lose your right of withdrawal once the Service has been fully performed, we will begin providing the Service immediately. For ongoing Subscription services, if you withdraw after using the Service, you shall pay an amount proportionate to the service provided up to the point of withdrawal.
16.4 Upon valid withdrawal, we will reimburse all payments received from you without undue delay and no later than 14 days from the day we are informed of your decision to withdraw.
Model withdrawal form:
To: Thinkual S.A.S, 627 Chemin Des Litauds, 71250 Sainte Cécile, France, support@click-bridge.com
I hereby give notice that I withdraw from my contract for the provision of the ClickBridge service.
Ordered on / received on: [DATE]
Name of consumer: [NAME]
Address of consumer: [ADDRESS]
Signature (only if sent on paper): _______________
Date: [DATE]
17. Modifications to these Terms
17.1 We may modify these Terms from time to time. When we make changes, we will update the “Last updated” date at the top of this page and notify you by email or in-Service notification at least 30 days before the changes take effect.
17.2 For Professional/Business Users: Your continued use of the Service after the effective date of the modified Terms constitutes acceptance of the changes. If you do not agree to the modified Terms, you must stop using the Service and close your Account before the changes take effect.
17.3 For Consumers: Material changes to these Terms that adversely affect your rights will not apply to you unless you expressly accept them. If you do not accept material changes, you may terminate your Subscription without penalty.
18. Force majeure
Neither party shall be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to natural disasters, pandemics or epidemics, war, terrorism, government actions, internet or telecommunications failures, power outages, cyberattacks, or disruptions to Third-Party Services (including ClickUp and Google APIs). If a force majeure event continues for more than 60 days, either party may terminate these Terms upon written notice.
19. General provisions
19.1 Entire agreement. These Terms, together with our Privacy Policy, Data Deletion Policy, and any applicable DPA or Order Form, constitute the entire agreement between you and Thinkual regarding the Service and supersede all prior agreements and understandings.
19.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if it cannot be so modified, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
19.3 No waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
19.4 Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of our assets, provided that we notify you and (for Google user data) obtain your explicit prior consent where required.
19.5 Notices. Notices to you will be sent to the email address associated with your Account. Notices to us should be sent to support@click-bridge.com or by post to our registered address.
19.6 Headings. Section headings are for convenience only and shall not affect the interpretation of these Terms.
19.7 Language. These Terms are drafted in English. If a translated version conflicts with the English version, the English version prevails.
20. Contact us
If you have questions about these Terms, please contact:
Thinkual S.A.S
627 Chemin Des Litauds
71250 Sainte Cécile, France
General support: support@click-bridge.com
Privacy and data requests: privacy@click-bridge.com